I was involved in a car accident where the other driver hit me and ending up knocking off my bumper, smashing into my wheel and back passenger door. Man, that was a bad day. I called Michael J’s, and they were really helpful on the phone. Jeff, the owner, arranged for a tow truck to pick my car up since it wasn’t drive-able with the bumper hanging off.
They are really fast and efficient at what they do. Cindy had me in a rental car the same day and took care of everything for me with my insurance. A week later, I come back to see my car looking beautiful and shiny like the day I drove it home from the dealership! They do amazing work; you cant’ even tell that the car was ever in an accident. They even detailed the interior and exterior of the car as a complimentary service!
Customer service is amazing here and were really good at answering my calls whenever I had questions about my car. They also let me know that they have a life-time warranty on all of the work they do. They turned my horrible experience as pleasant as it could be. Definitely 5 stars well deserved.
- Written lifetime warranty on all collision repairs
- Extended business hours (including Saturday)
- Reduced cycle time
- Cost-effective labor prices
- Free pick-up assistance
- Rental car assistance
- Bilingual capabilities
- Strong partnership with vendors
- Ability to e-mail repair estimates
- Customer satisfaction guaranteed