Jun 4, 2011 | | ,
Client’s rating: 5 of 5

TERRIFIC JOB! I took my Audi here after it was involved in a hit and run outside of my work. (jerks!) I have State Farm, and have been very happy wit them for the last 2 years, so when I filed the claim the provided me with a list of preferred shops, but also let me know I was free to take it anywhere. I was skeptical that they were trying to refer me to lower quality, ie cheap, places to get my car fixed, so looked up the shops on Yelp first, before committing. I was extemyl please to see that most of their shops all avergaed bwetween 4-5 stars on yelp! yay them for having a decent list of preferred providers! Michael J’s was on their list and after reading all the Yelp reviews I was sold on coming here. They took my car in, did a full inspection, and realized that the bumper was more damaged than we initially realized. They called my insurance directly and didnt bother me with anything until they called to tell me what they would include under my insurance, at no additional out of pocket expense to me. When I got my car back, there was absolutely NO sign that it had ever been hit! All the painting they did matched my car color perfectly, and they even went around and touched up other little dings with some black paint, not related to the accident. My car was freshly wax, and the interior was shampooed. How awesome is that!!!!!!!!!! When we were signing our paperwork they also give you a long list of extended warranty information on their work, as they stand behind it 100%.     I would return here in a heartbeat if I ever needed work done on any of my cars!

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  • If you need to speak to someone immediately: please call 408-279-3222 or 408-279-2070. After hours call 408-410-5590 for assistance.

Value Statements

  • Written lifetime warranty on all collision repairs
  • Extended business hours (including Saturday)
  • Reduced cycle time
  • Cost-effective labor prices
  • Free pick-up assistance
  • Rental car assistance
  • Bilingual capabilities
  • Strong partnership with vendors
  • Ability to e-mail repair estimates
  • Customer satisfaction guaranteed