FAQ
Michael J’s Body Shop FAQ
Being involved in a car accident can be an extremely stressful experience. Not only do you have to deal with insurance companies and possible injuries, but you also have to decide where to have your car repaired. The team at Michael J’s Body Shop is here to ease your mind during this process by providing expert collision repair at our San Jose, CA location. You can count on us to take care of all your repairs and get your car back on the road. Because the time following an accident can be hectic and stressful, we know you probably have a lot of questions. We’ve compiled a list of our most commonly asked questions to help you gather the information you need. Please feel free to reach out to us if you have additional questions not listed here.
How Does Michael J’s Body Shop Make a Difference in the Way My Vehicle is Repaired?
At Michael J’s Body Shop, we understand how important your vehicle is to you. We are sure to take extra caution with every collision repair we complete. This simple attention to detail and care is what sets us apart from other auto shops. You can feel comfortable trusting us with all the delicate repairs your car needs, as we’ll ensure everything goes smooth and that your car is returned to you as good as new.
Do I Need an Estimate Before Selecting a Body Shop?
Based on California law, an auto repair shop must provide a written estimate to you before beginning any work. You’ll also have to present this estimate to your insurance company, so you will need this estimate before making a final decision on a body shop. You are not required to get more than one estimate, so as long as you obtain one, you are in good shape. We have experience working with insurance companies and will be able to provide yours with a detailed estimate for the repairs your car needs.
Does My Insurance Company Pay for Repairs or Do I?
When it comes to auto body repair, whether you or your insurance pays for repairs will depend on your individual policy. In most cases where insurance covers the repairs, you will be responsible for paying the shop, and your insurance will reimburse you. However, there are some cases where insurance will not pay for the repairs. If the cost of the repairs is less than your deductible, you will have to pay out-of-pocket. If the cost of repairs is more than your deductible, you will still be required to pay your deductible, and your insurance company will pay for any costs beyond this amount.
Is My Vehicle Safe to Drive After an Accident?
The answer to this question will depend on the severity of the damage caused to your car. If you were in a minor fender bender, you might be able to drive your vehicle from the scene. However, you still want to get repairs as soon as possible, as even small accidents can affect the alignment of your car, which can cause significant issues if not addressed. It’s usually best to tow your damaged vehicle straight to your home or an auto repair shop to ensure your safety.
What Types of Payment Do You Accept?
We offer many convenient payment options for our customers, including cash and credit. For substantial repairs, we can offer payment plans to help customers pay for their repairs over time, rather than forcing them to pay all at once. We encourage you to discuss these options with a member of our team, as they can give you more information about the details of each option.
Will My Car Be Repaired Using Original Factory Parts?
Depending on your insurance and part availability, we can repair your vehicle using original factory parts. However, in cases where original factory parts are not available, we use quality, aftermarket parts that will perform just as well. We leave this decision up to you, as we understand that some car owners only want original factory parts. We’ll give you the option before we begin the repair.
Do You Offer Towing?
Yes, our company offers towing service for those vehicles that are no longer in working condition. We can come to you at the accident site, pick up your car and bring it to our location in San Jose, CA. This means you won’t have to attempt to drive your vehicle when it isn’t safe and you won’t have to use a third-party towing company to get your car to our shop. Call us anytime to complete your towing and auto repairs.
Will I Be Able to Wash My Vehicle After the Repairs?
Yes, you will be able to wash your car after it has undergone repairs. However, if any part of your vehicle has been repainted during the repair process, you will want to hold off on the first wash. We recommend waiting at least two weeks to wash your car after the new paint job. Even after two weeks have passed, you’ll want to be gentle with the first wash. Our team suggests only hand-washing the vehicle with mild soap and water and use a soft cloth instead of a brush.
Contact Us to Repair Your Car
If you have been in a car accident, you need a reliable team like Michael J’s Body Shop to complete your repairs. We treat your car with the utmost care and attention, ensuring we handle every part with care as we work to get you back on the road. If you would like more information about the services we provide or would like to request an estimate, please reach out to us today. We’re here to complete all your auto collision and car dent repairs in San Jose, CA. Call us now!