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Designation: Front Desk Assistant
Locations: 1420 N. Fourth St. &  597 W. Taylor Street
Position Type: Full-Time
Company Description:

Michael J’s Collision is a rapidly growing automotive service provider, committed to delivering exceptional customer service and high-quality vehicle repairs at their first-class facility. We are currently seeking a Front Desk Assistant to join our team. The ideal candidate will be a professional and friendly individual with excellent customer service skills and the ability to work collaboratively within a team.

Job Summary:

As the Front Desk Assistant at Michael J’s Collision, you will be the first point of contact for our valued customers and play a crucial role in creating a positive and welcoming atmosphere. You will be responsible for providing exceptional customer service, answering phones, managing customer check-ins and check-outs, maintaining office operations, and assisting with accounts receivables and payables.

Key Responsibilities:
  • Greet and assist customers with a friendly and professional demeanor.
  • Answer phone calls and direct inquiries to the appropriate department.
  • Check customers in and out efficiently, ensuring accuracy in documentation.
  • Maintain a clean and organized front office area.
  • Handle day-to-day office maintenance, including ordering supplies and keeping the reception area presentable.
  • Assist with accounts receivables and payables by keeping accurate records and supporting financial transactions.
  • Address customer inquiries and concerns in a timely and empathetic manner.
  • Collaborate with the team to ensure a smooth and efficient workflow.
  • Provide support for administrative tasks as needed.
Qualifications:
  • Strong people skills and a friendly, welcoming attitude.
  • Excellent customer service orientation and communication skills.
  • Ability to multitask and work in a fast-paced environment.
  • Team player with a positive and professional demeanor.
  • Attention to detail and strong organizational skills.
Benefits:
  • Competitive salary.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunities for career growth and development.
How to Apply:

If you meet the qualifications and are eager to contribute your estimating expertise to our team, please submit your resume  Janie@mjs@collision.com and or please come down to the shop to speak with a manager to find out more about the opportunity. Michael J’s Collision is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

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