Dec 10, 2011 | | ,
Client's rating: 5 of 5

I was involved in a car accident where the other driver hit me and ending up knocking off my bumper, smashing into my wheel and back passenger door.  Man, that was a bad day.  I called Michael J's, and they were really helpful on the phone.  Jeff, the owner,  arranged for a tow truck to pick my car up since it wasn't drive-able with the bumper hanging off.  

They are really fast and efficient at what they do.  Cindy had me in a rental car the same day and took care of everything for me with my insurance.  A week later, I come back to see my car looking beautiful and shiny like the day I drove it home from the dealership!  They do amazing work;  you cant' even tell that the car was ever in an accident.  They even detailed the interior and exterior of the car as a complimentary service!  

Customer service is amazing here and were really good at answering my calls whenever I had questions about my car.  They also let me know that they have a life-time warranty on all of the work they do.  They turned my horrible experience as pleasant as it could  be.  Definitely 5 stars well deserved.

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My Request(s):

If you need to speak to someone immediately: please call 408-279-3222 or 408-279-2070. After hours call 408-410-5590 for assistance.

Value Statements

What makes us different

  • Written lifetime warranty on all collision repairs
  • Extended business hours (including Saturday)
  • Reduced cycle time
  • Cost-effective labor prices
  • Free pick-up assistance
  • Rental car assistance
  • Bilingual capabilities
  • Strong partnership with vendors
  • Ability to e-mail repair estimates
  • Customer satisfaction guaranteed
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